1. Introduction

  • These Terms and Conditions govern the use of Visa Express services and the website. By accessing our services, you agree to be bound by these T&C.

2. Service Description

  • Visa Express provides digital visa application assistance, including eligibility assessments, application processing, and advisory services. We do not guarantee visa approval as decisions rest with the respective immigration authorities.

3. User Obligations

  • Users must provide accurate, complete, and up-to-date information required for visa application processes. Users are responsible for the confidentiality of their account information and activities.

4. Fees and Payments

  • All fees related to visa application services, excludes all administrative fees, are outlined on our website. Payments are due at the time of service selection, and Visa Express reserves the right to amend these fees as necessary.

5. Refund Policy

  • Visa Express offers a 7-day money-back guarantee for clients whose applications do not pass the basic eligibility assessment, minus a SGD 100 administrative fee. No refunds are provided for withdrawals or unsuccessful applications beyond the eligibility assessment stage.

6. Intellectual Property

  • All content, including text, graphics, logos, and software, is the property of Visa Express or its content suppliers and protected by international copyright laws.

7. Privacy Policy

  • Our Privacy Policy, which outlines how we collect, use, and protect your information, is an integral part of these T&C.

8. Limitation of Liability

  • Visa Express is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or the inability to gain access to or use the service.

9. Disclaimer

  • Visa Express does not guarantee the success of any visa application. Decisions on visa applications rest solely with the respective immigration authorities.

10. Indemnification

  • Users agree to indemnify and hold Visa Express harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the service.

11. Modification of Terms

  • Visa Express reserves the right to modify these T&C at any time. Your continued use of the service following any changes indicates your acceptance of the new terms.

12. Governing Law

  • These T&C are governed by and construed in accordance with the laws of Singapore, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Singapore.

13. Contact Information

  • For any queries or further information about our services, please contact us at 91888214.